I am happy to say that my computer has the product I purchased and is working well. Thank you so much for caring and following up. I will be a repeat customer just for that :)
I thank you for all the help and patience that you have given me and I do feel that I have been a bit of a nuisance with my many requests for help. All the team have been so helpful and polite that I will certainly buy any future software that I require from you. Also your rapid response to requests is second to none and I applaud you for it.
As long as the buyer carefully reads the download and installation instructions there should be no problems. Once installed the Access 2010 that I purchases interfaced seamlessly with my other Office 2010 programs.
Although I had a problem with the download, the support team helped me immediately and the problem was solved. Thank you, I am a satisfied customer.