Support was very helpful in installing the program I bought. The person stayed with me until the program was succesfully installed.
I was delighted to find InDesign at such a great price and equally as pleased at how quickly I could download it and use it. It's been with me 3 days and I've already designed a brochure! Your site has a very prominent bookmark on my browser.
As long as the buyer carefully reads the download and installation instructions there should be no problems. Once installed the Access 2010 that I purchases interfaced seamlessly with my other Office 2010 programs.
The rating for Customer Support doesn't do the guys justice! I had a niggling problem with the installation and they supported me through the entire process. In the end they did a remote install - problem fixed! Very happy with the outstanding service they provided. Thanks again guys.