Excellent and Easy to Use
This has allowed us to establish communications on a wider level. Also, with reveal codes, it makes fixing some problems much easier - what used to take quite a while to figure out is easily taken care of. It's also relatively simple for those who aren't as knowledgeable about computers - Word menus can sometimes get too intricate and difficult to navigate.
This program is really just as good as Word - intuitive and accessible. Much easier to format documents and to fix stuff than Word. Reveal Codes is an especially useful tool that Word can't even come close to matching. It's an easy install and also great for those other "MS" things - spreadsheets, labels, etc. It's easy for people to navigate and make their way around.
It's not as compatible as some other products. I have also heard - but not dealt with directly - that some users have difficulty installing on Windows 7, which is my preferred OS.